وظائف EG Bank

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وظائف EG Bank 


Customer Relation Officer

RESPONSIBILITIES

-Identifies customer needs and fulfils it with proper bank’s products or services 
-Handles customers’ requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction 
-Promotes and sells the bank’s products and services to achieve the yearly set targets 
-Uses cross-selling techniques with EGBANK existing customers 
-Adheres to Branch Operating Model 
-Ensures that customers’ profiles are updated through implementing the KYC principle (Know Your Customers) 
-Migrates customers to various channels (ATM, cheque deposit box) 
-Make calls upon request to EGBANK existing clients 

REQUIREMENTS

- Bachelor Degree Preferred in Commerce, Business Administration, Finance, Economics, Accounting. 
-Excellent communication, negotiation and interpersonal skills 
-Excellent computer skills 
-Strong orientation for sales and services 
-Problem solving skills 

4-6 Years in Customer Service Field (preferred in banking industry)