وظائف شركة Vezeeta

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 وظائف شركة Vezeeta 

Call Center Specialist

  • Manage large amounts of incoming/outgoing calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to up sell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet team's qualitative and quantitative targets